National Parents Council Leaving Certificate Helpline 2022
1800 265 165
2pm to 8pm
2nd – 14th September
The NPCPP Leaving Cert. Helpline 1800 265 165 is a free phone service provided to Leaving Cert. students and their parents and guardians. IGC & NPCPP professional guidance counsellors give confidential one to one support, advice and guidance on Leaving Certificate results, Leaving Certificate Applied (LCA), Leaving Certificate Vocational Programme (LCVP), CAO offers, further education and training (including apprenticeships, traineeships and Post-Leaving Certificate courses), opportunities for further study abroad, SUSI and grant application processes and the State Examinations Commission Candidate Self Service Portal.
Approximately 60,000 students have received their results on 2nd September 2022, and the Helpline aims to support students, parents and guardians by reducing stress and anxiety in what is undoubtedly an exceptional year in Irish educational history through providing accurate information and counselling during this time.
The Helpline is professionally staffed by members of the Institute of Guidance Counsellors (IGC) & NPCPP Guidance Counsellors, who assist callers with up to date information on issues such as the appeals process, reviews and rechecks, CAO applications, non-CAO options and SUSI/grant applications.
The Helpline is sponsored by the Department of Education, Independent Newspapers and Independent.ie, and supported by the IGC, ISSU, SUSI , GAA Croke Park Community Fund, THEA and SOLAS.
Minister for Education, Norma Foley, said: “The Leaving Certificate helpline is a vital resource to students across the country and gives them the opportunity to seek the best advice available from qualified guidance counsellors who can provide them with reassurance, support and relevant information about their options. I know that the helpline provides a service to an enormous amount of students every year and students can be assured that no matter your query, there will be someone on hand to guide you through the pathway to your next steps in education.
I would like to thank the National Parents Council Post Primary and the Institute of Guidance Counsellors for operating the helpline this year in such difficult circumstances and continuing to offer this necessary support to students.” Katherine Donnelly, Education Editor, Irish Independent said, “The Irish Independent is very pleased to be associated with the Helpline and to support students and parents at this critical time” Eleanor Murphy, Communications and Customer Services Manager at SUSI said “SUSI is delighted to continue to support the Exam Helpline which offers an invaluable service to students and their families. SUSI will be on hand to answer any questions in relation to grant applications including queries on application procedures and eligibility criteria.”